Emilio Esposito

    Engineering & Data Science Leader | VP & Managing Partner at Sernia Capital

    Emilio Esposito

    Distinguished Engineer (Data/AI), with prior experience in various Director/Manager/IC roles in Data Science & Analytics at LegalZoom and Intuit.

    I also have over 13 years of experience in rental real estate investing & operations, and currently serve as VP & Managing Member for both Sernia Capital LLC and PANE Partners LLC, where we own and manage 40 apartment units.

    About

    This platform has some technical projects that I do for fun/learning, but also hosts production apps used for Sernia Capital's in-house property managment operations. Sernia Capital is a residential real estate business that uses AI and automation to streamline various aspects of property mangagement, including tenant communications, maintenance requests, and general operations.

    Property Management Tools

    Below are some of the production apps I've built and maintain for Sernia Capital.

    Legend:

    ✅indicates the app is fully running in production.
    🚧indicates the app is in development and has some features working, but is not fully in production yet.

    ✅ Agentic AI Based SMS Emergency Routing

    Implemented in FastAPI here: escalate.py
    This monitors every incoming SMS text message sent to our business phone number recieves, and escalates to property managers and owners as needed for things that require URGENT action (e.g. water leaks, fire, police activity, etc.). We use OpenPhone to host our business phone number, and they send a Webhook for every incoming message. Then, our AI instantly analyzes if the message is urgent, and if so, uses Twilio to kickoff a series of calls/texts to the property managers and owners using a dedicated emergency number that can bypass Do Not Disturb settings during off hours.

    ✅ Agentic AI Based Calendar Event Creation, Contact Syncing, and Follow-Up Reminder

    Implemented in FastAPI here: zillow_email/service.py
    AI monitors Zillow email threads for emails that contain either contact information or a confirmed appointment. If it finds either, it will create a Google Calendar event for the appointment, and create a contact in our OpenPhone (our SMS/Voice platform). It will also detect if an email thread should be followed up on, and will send an SMS reminder to the leasing agent to follow up.

    ✅ Tenant Mass Messaging

    Preview app here: Tenant Mass Messaging
    Simple app to send SMS messages to all tenants in selected buildings. OpenPhone doesn't support sending to groups, so this app uses their API to achieve this. Messages are sent securely with password protection.

    🚧 Rental Listing Email Auto-Replies via Agentic AI (Preview)

    Preview app here: AI Email Responder Preview
    This app auto-responds to inbound leasing inquiries from our Zillow ads. It will have context on all our properties via RAG, current rental listings (via Zillow API or scraping), as well as our listing agent's calendar availability & scheduling preferences. It will monitor our Gmail Workspace inbox for new inquiries, and will answer basic questions, will scan requestors Zillow profile and clarify any potential issues (e.g. if they have dogs but our listing is dog-free), and propose meeting times.

    🚧 Fully Agentic Chatbot for Sernia Capital

    The plan is to build a fully agentic chatbot for Sernia Capital that will have ability to manage our tasks on Trello, read and send emails/push/sms, and more. On the backend, it will use tool/function calling to execute any of our internal services on the FastAPI server. It will even have access to APScheduler, which will allow the chatbot to schedule of our internal services and initiate chats with any property managers or owners (e.g. it can ping them to make sure a remodeling project is on track).